Career Timeline

Freelance — Data & Automation Consultant

Building Data Infrastructure for Growing Businesses

2024 – Present
1 year

Providing end-to-end data services: SQL optimization, dashboard prototyping, and workflow automation. Helping businesses transition from reactive chaos to proactive clarity.

Service Offerings

  • Analytics: Data cleaning & SQL queries
  • Automation: Workflow scripts (Python/n8n)
  • Dashboards: BI prototypes & KPI modeling

Typical Turnaround

  • Data Cleaning :: 3–5 Days
  • Auto Scripts :: 5–10 Days
  • BI Prototypes :: 1–2 Weeks
SQL Excel (VBA & Power Query) Power BI (DAX) Python AutoHotkey n8n Automation

Reliance Jio — Data Analyst | Supply Chain Optimization

Assistant Manager, Service Operations

Sep 2016 – Feb 2024
7.5 years

Orchestrated supply chain analytics for 600+ retail outlets across 89 service locations. Managed inventory planning, stock distribution, and demand alignment using advanced Excel/SQL pipelines and Power BI dashboards.

// Key_Achievements_Log:

  • Inventory Optimization: Reduced non-moving parts by ₹1.7M in 2 months (Ranked #1 in State).
  • Efficiency ROI: Automated weekly MIS reports using VBA & Power Query, saving 40+ manual hours/month.
  • Process Improvement: Accelerated escalation resolution, boosting Customer Satisfaction (CSAT) from 72% → 95%.
  • Technical QA: Debugged AI-based automation scripts using Python, identifying logic errors to restore output accuracy.
SAP CRM Power BI Dashboards Python Automation Excel VBA Power Query AutoHotkey

LG Support Center — Data Reporting & Technical Support

Jun 2013 – May 2016
3 years

Tracked 500+ mobile service cases monthly using Excel, categorized by issue type and turnaround time. Created dynamic lookup tools to accelerate service parts availability and reduce delays.

// Role_Highlights:

  • Service Operations: Managed daily case tracking and escalation resolution for mobile device repairs.
  • Process Standardization: Built Excel-based SOPs and training documentation for field technicians.
  • Trend Analysis: Used pivot tables to identify recurring issues and improve response strategies.
Advanced Excel Service Operations Case Management Process Documentation

Whirlpool Stores — Part Coordinator & Data Analyst

Sep 2012 – Apr 2013
7 months

Managed inventory using Excel-based stock ledgers and coordinated with vendors to maintain optimal supply levels. Built and maintained daily Excel dashboards to monitor vendor-wise stock compliance and fulfillment.

// Core_Responsibilities:

  • Inventory Management: Maintained real-time stock records and coordinated vendor replenishments.
  • Performance Tracking: Increased customer satisfaction from 75% to 91% by reducing stock issues through precise data tracking.
Excel Dashboards Vendor Management Stock Optimization

Lucas TVS — Reporting Trainee | Interfactory Transport Dept

Jul 2010 – Jun 2012
2 years

Analyzed operational and production data to support planning and reporting for cross-functional teams. Served as the critical data bridge between shop-floor operations and management planning.

// Early_Career_Foundation:

  • Production Reporting: Consolidated daily shop-floor production logs into standardized Excel management reports (MIS).
  • Planning Support: Provided accurate material flow analysis to align production schedules with demand.
  • System Migration: Assisted in digitizing manual paper-based records into structured spreadsheets.
SAP CRM Production Planning MIS Reporting Advanced Excel